Privacy Policy

Last updated: March 2026

This Privacy Policy describes how Bro Glo Inc. ("Bro Glo," "we," "us," or "our") collects, uses, shares, and protects your personal information when you visit, browse, or make a purchase from thebroglo.com (the "Site"). It also describes your rights and choices regarding your personal information.

By using our Site, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree with the practices described here, please do not use our Site.

1. Information We Collect

We collect several types of information in connection with your use of our Site, including information you provide directly and information collected automatically.

Information You Provide to Us

When you make a purchase, create an account, sign up for emails, contact us, or otherwise interact with our Site, you may provide us with the following information:

- Name (first and last)

- Email address

- Billing and shipping address

- Phone number

- Payment information (credit card number, expiration date, CVV)

- Any other information you choose to provide (such as product reviews, customer support inquiries, or survey responses)

We refer to this collectively as "Order Information."

Information Collected Automatically

When you visit our Site, we automatically collect certain information about your device, browsing behavior, and interaction with our pages. This includes:

- IP address

- Browser type and version

- Operating system

- Referring URL and exit pages

- Pages viewed and products browsed

- Date, time, and duration of your visit

- Time zone

- Device identifiers

We refer to this as "Device Information." We collect Device Information using the following technologies:

Cookies: Small data files placed on your device or browser that often include an anonymous unique identifier. For more information about cookies and how to manage them, visit www.allaboutcookies.org.

Log files: These track actions on the Site and collect data including your IP address, browser type, Internet service provider, referring and exit pages, and timestamps.

Pixels, web beacons, and tags: Electronic files used to record information about how you browse and interact with the Site, and to measure the effectiveness of our marketing campaigns.

When we refer to "Personal Information" in this Privacy Policy, we mean both Order Information and Device Information.

2. How We Use Your Information

We use the information we collect for the following purposes:

Order Fulfillment and Customer Service

We use your Order Information to process and fulfill purchases, arrange shipping, send order confirmations and shipping updates, process returns or exchanges, and respond to your questions or requests.

Marketing and Communications

With your consent or where otherwise permitted by law, we may use your information to send you promotional emails, SMS messages, or other marketing communications about our products, offers, and content we believe may interest you. You can opt out of marketing communications at any time by clicking the "unsubscribe" link in any email or by contacting us directly.

Site Improvement and Analytics

We use Device Information to analyze how visitors browse and interact with our Site, measure the effectiveness of our advertising and marketing efforts, identify trends, and improve the overall user experience.

Fraud Prevention and Security

We use your information, including your IP address and order details, to screen transactions for potential fraud, protect against unauthorized access, and maintain the security of our Site.

3. How We Share Your Information

We share your Personal Information with third parties only in the following circumstances:

Service providers: We share information with companies that help us operate our business and the Site, including our e-commerce platform (Shopify), payment processors, shipping carriers, email marketing services, and customer support tools. These providers only have access to the information necessary to perform their services and are obligated to protect it.

Analytics providers: We use services such as Google Analytics to understand how visitors use our Site. You can learn more about how Google uses your data at google.com/policies/privacy. You can opt out of Google Analytics at tools.google.com/dlpage/gaoptout.

Advertising partners: We may share Device Information with advertising platforms to deliver targeted ads and measure their performance. See the "Behavioral Advertising" section below for more details and opt-out options.

Legal requirements: We may disclose your information if required to do so by law, in response to a subpoena, court order, or other lawful government request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

We do not sell your Personal Information to third parties for their own marketing purposes. For information about "sales" as defined under the California Consumer Privacy Act, see the "Your Privacy Rights" section below.

4. Behavioral Advertising

We use your Device Information to provide you with targeted advertisements and marketing communications that we believe may be relevant to you. This is sometimes referred to as "interest-based advertising." For more information about how targeted advertising works, you can visit the Network Advertising Initiative's educational page at networkadvertising.org.

You can opt out of targeted advertising through the following platforms:

- Facebook/Meta: facebook.com/settings/?tab=ads

- Google: google.com/settings/ads/anonymous

- Bing: Bing Personalized Ads Policy

- Digital Advertising Alliance: optout.aboutads.info

Please note that opting out of targeted advertising does not mean you will no longer see ads. You will still see ads, but they may be less relevant to your interests.

5. Your Privacy Rights

California Residents (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA). These include:

- Right to Know: You have the right to request that we disclose the categories and specific pieces of Personal Information we have collected about you, the sources of that information, the business purposes for collecting it, and the categories of third parties with whom we share it.

- Right to Delete: You have the right to request that we delete the Personal Information we have collected from you, subject to certain exceptions.

- Right to Correct: You have the right to request that we correct inaccurate Personal Information we maintain about you.

- Right to Opt Out of Sale or Sharing: You have the right to opt out of the "sale" or "sharing" of your Personal Information. While we do not sell your data in the traditional sense, certain uses of cookies and advertising pixels may constitute a "sale" or "sharing" under the CCPA/CPRA.

- Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.

To exercise any of these rights, please contact us at support@thebroglo.com with "Privacy Request" in the subject line. We will verify your identity before processing your request and respond within 45 days as required by law.

European Residents (GDPR)

If you are a resident of the European Economic Area (EEA), the United Kingdom, or Switzerland, you have the following rights under the General Data Protection Regulation (GDPR) and applicable local laws:

- The right to access the Personal Information we hold about you

- The right to have your Personal Information corrected, updated, or deleted

- The right to restrict or object to our processing of your Personal Information

- The right to data portability

- The right to withdraw consent at any time where processing is based on consent

We process your information to fulfill contracts with you (such as when you place an order), to pursue our legitimate business interests (such as fraud prevention and Site improvement), and where you have provided consent (such as for marketing communications). Please note that your information may be transferred outside of Europe, including to the United States.

To exercise any of these rights, please contact us at support@thebroglo.com.

Other U.S. State Privacy Laws

Residents of Virginia, Colorado, Connecticut, Utah, and other states with comprehensive privacy laws may have similar rights to access, delete, and correct their Personal Information, as well as the right to opt out of targeted advertising and the sale of Personal Information. To exercise these rights, please contact us using the information provided at the bottom of this policy.

6. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to provide core functionality, remember your preferences, analyze traffic, and support our marketing efforts. The types of cookies we use include:

Essential cookies: Required for the Site to function properly, including shopping cart functionality, checkout, and account authentication.

Analytics cookies: Help us understand how visitors interact with our Site so we can improve the experience.

Marketing cookies: Used to deliver relevant advertisements and track the performance of our marketing campaigns.

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies, though doing so may affect the functionality of our Site. For more information, visit www.allaboutcookies.org.

Do Not Track

Please note that we do not currently alter our Site's data collection or use practices when we detect a "Do Not Track" signal from your browser, as there is no industry-standard method for honoring these signals across all platforms and technologies.

7. Data Retention

When you place an order through our Site, we retain your Order Information for our records unless and until you request that we delete it. We retain Device Information for analytics and fraud prevention purposes for a period appropriate to its use. If you would like to request deletion of your data, please contact us at support@thebroglo.com.

8. Data Security

We take reasonable measures to protect your Personal Information from unauthorized access, loss, misuse, or alteration. All payment transactions are encrypted using SSL (Secure Sockets Layer) technology. Credit card information is processed through PCI-DSS compliant payment processors and is never stored on our servers. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Third-Party Services

Our Site is hosted on Shopify Inc. You can read about how Shopify uses your Personal Information at shopify.com/legal/privacy.

Our Site may contain links to third-party websites, services, or applications (such as social media platforms or payment providers). These third parties have their own privacy policies, and we are not responsible for their practices. We encourage you to review the privacy policies of any third-party service you interact with through our Site.

10. Minors

Our Site is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us and we will take steps to delete that information.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other operational reasons. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

12. Contact Us

If you have questions about this Privacy Policy, would like to exercise your privacy rights, or have concerns about how your information is being handled, please contact us:

Email: support@thebroglo.com

Please include "Privacy" in your subject line so we can direct your inquiry appropriately.

This Privacy Policy was last updated in March 2026.